"At present, most AI agents in healthcare are used as a chatbot which speaks directly to patients. However, the modern capabilities of AI allows them to become more than that. AI agents like Orbit AI, for example, have found great success on the back-end by having AI automate and expedite administrative tasks. Insurance information, benefit verification, and automated prior authorization requests are just 3 ways that AI is making a big difference for healthcare businesses."
"The numbers speak for themselves, as AI automation has already seen a 20% increase in revenue and cost savings between 40% to 70%. Most importantly, this AI automation is helping your business get back to what's most important, serving your patients. The automation saves upwards of 50 hours a week, which is reinvested into patient care. This leads to better tailored treatment, more time spent talking with healthcare staff, and faster diagnoses overall."
In 2025, AI is spreading across society and is increasingly applied commercially while many healthcare companies lag in adoption. Most healthcare AI agents currently serve as patient-facing chatbots, but modern AI can automate back-end administrative tasks. Examples include insurance information retrieval, benefit verification, and automated prior authorization requests. AI automation has produced a 20% revenue increase and 40–70% cost savings, and saves about 50 staff hours per week. Time saved is reinvested into patient care, enabling tailored treatment, more clinician-patient interaction, faster diagnoses, and higher patient satisfaction.
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