Adobe trapped customers' with hard-to-cancel subscriptions and hidden fee, feds allege
Briefly

Adobe allegedly protects subscription revenues through a complex cancellation process, delays, hidden fees for early cancellations, and unsolicited offers, claims U.S. government agencies.
The lawsuit accuses Adobe of misleading consumers about subscription costs, ambushing them with hidden fees when canceling, and using these fees as a retention tool, according to the U.S. Department of Justice.
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