Samsung's analysis of consumer feedback found that extending the support adds more value to a smartphone.
Samsung believes that even if some people wouldn't care about the added support, they'll still benefit from the improved security and the continued fluidity of their phones for years, getting a better user experience in the end.
Samsung offers 5 years of support to its latest A-series phones, while believing the hardware of its flagships justifies 7 years of support.
OnePlus considers beyond 5 years of support as wasteful, in contrast to Samsung and Google's 7-year commitment.
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