"Now, the company is announcing that those who buy a Find X9 series handset will receive dedicated one-on-one support and exclusive priority service at Oppo service centers in international markets. Both of these are available in select countries and regions, including Indonesia, Thailand, Malaysia, Singapore, the Philippines, Vietnam, and Mexico. One-on-one support will take place through online platforms like WhatsApp, Line, and Zalo, which you can use to access real-time product and service consultations from their dedicated service butlers."
"These butlers are trained "as experts to handle a greater range and depth of customer inquiries". All of them have an average of over five years of experience serving premium phone users and "expertise in areas covering quality, complaints, and technical support", Oppo says. The butlers can connect directly with Oppo engineers for feedback, with a response and solution guaranteed within twelve hours. The butlers can also help schedule appointments at service centers or arrange convenient pick-up and delivery repair services."
Oppo launched the Find X9 and Find X9 Pro and is offering buyers dedicated one-on-one support and priority service at international Oppo service centers. Support is available in select countries including Indonesia, Thailand, Malaysia, Singapore, the Philippines, Vietnam, and Mexico. One-on-one consultations occur through online platforms such as WhatsApp, Line, and Zalo and connect users with dedicated service butlers. The butlers average over five years serving premium users, possess expertise across quality, complaints, and technical support, can liaise with engineers for responses within twelve hours, and can arrange appointments or pick-up and delivery repairs while sharing updates and tips.
Read at GSMArena.com
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