"I recently upgraded to Adobe Captivate 13.0 and began using its Generative AI features to create avatars and narration. However, when I attempt to generate narration, the process fails approximately 10 seconds after initiation, displaying the error message: "Generation failed! Please try again later." I am located in India, and I would like to confirm whether the Generative AI narration feature has been officially rolled out and supported in this region. Additionally, I'm seeking guidance on how to resolve this error and successfully use the narration feature."
"However, when I attempt to generate narration, the process fails approximately 10 seconds after initiation, displaying the error message: "Generation failed! Please try again later." I am located in India, and I would like to confirm whether the Generative AI narration feature has been officially rolled out and supported in this region. Additionally, I'm seeking guidance on how to resolve this error and successfully use the narration feature."
An upgrade to Adobe Captivate 13.0 enabled use of Generative AI features for creating avatars and narration. Attempts to generate narration terminate roughly ten seconds after start, returning the error message "Generation failed! Please try again later." The environment for the attempts is India, and confirmation is requested about official rollout and regional support for the Generative AI narration feature. Guidance is requested for troubleshooting and resolution steps to enable successful narration generation. Potential areas to verify include account entitlements, regional service availability, network/proxy/firewall settings, application updates, logs or diagnostics, and contacting Adobe support or service-status resources.
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