Lost your Meta Neural Band? A new one will cost $199

"It turns out that Meta actually will let you buy a new Neural Band if you contact customer service, but it'll cost $199, making for a pretty expensive replacement. Only customers who have already purchased the Meta Ray-Ban Display glasses and need a band replacement that's outside of Meta's limited warranty policy will be able to buy the wristband on its own, according to Meta's Tyler Yee. If you fall under those requirements, you can reach out to Meta's customer support to make your case."

"When you buy the $799 Meta Ray-Ban Display, you aren't just getting a pair of smart glasses: you're also getting Meta's Neural Band, a small wristband that you use to control what's on the glasses' display. It's an essential part of the product. But, if by some unfortunate circumstance, you need to buy a replacement for the wristband, it's been unclear how you would do that. The wristband isn't listed for sale online."

The $799 Meta Ray‑Ban Display includes a Neural Band wristband that controls the glasses' display. The Neural Band is an essential accessory for operating the device. The wristband was not listed for sale online, and initial customer reports suggested replacements were unavailable. Meta will sell standalone Neural Band replacements for $199, but only to customers who purchased the Ray‑Ban Display and whose required replacement is outside the limited warranty. Eligible customers must contact Meta customer support and make their case to obtain a replacement band. The $199 price makes the replacement a costly option relative to the glasses' accessory role.

Read at The Verge