"Before you unbox a tech gift, make sure you have a place to put everything, including the box, manuals and cords, in case you need to return it. Test the device well before the return window closes. Many stores allow returns through January 31, but some deadlines come sooner. I'll let you figure out where the person bought it and how to navigate the delicate conversation that can come with returning a gift."
"What looks broken often isn't. Many devices work just fine once they're properly configured. If the manual is indecipherable or nonexistent, which is often the case, a clear YouTube video or online guide can help. You can also turn to tools such as ChatGPT or Gemini. They don't always get it right and sometimes rely on outdated information, but they can still be useful starting points. Be prepared to wait, especially in the days right after Christmas."
Organize and pause before unboxing tech gifts to keep boxes, manuals and cords together for potential returns and to test devices within store return windows. Many apparent malfunctions are configuration issues that clear online guides, videos or AI tools can resolve, though AI may be imperfect. Manufacturer online support, live chat or phone help are often available but may have waits after peak gifting days. Label power adapters and store multiple parts or cords in bags to avoid separations. Verify accessory platform compatibility and whether the device requires a paid subscription before relying on it as a gift.
Read at The Mercury News
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