Sony has stopped selling the Xperia 1 VII in Japan amid reports of serious issues, including random reboots, shutdowns, and failure to power on. The company is still investigating these problems and is also assessing the extent of the affected units in European markets. Sony recommends affected users back up their data and provided a temporary workaround involving button presses. They also suggest ensuring the latest software updates are installed, although this may not resolve the issues at this time.
Sony has paused sales of the Xperia 1 VII in Japan due to serious issues including random reboots, shutdowns, and failures to power on.
Sony is currently investigating the cause of these problems and working on solutions for those affected, while also checking the extent of the affected stock in Europe.
The company recommends backing up important data from the Xperia 1 VII to prevent loss if device malfunctions occur and suggests a temporary button workaround for unresponsive devices.
Users should ensure they have the latest software update installed, but the effectiveness of this update is uncertain while investigations are ongoing.
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