"Liberate, an AI startup automating insurance operations, has raised $50 million in a round led by Battery Ventures as it looks to scale its agentic deployments across carriers and agencies globally. The all-equity round values the three-year-old startup at $300 million post-money, with participation from new investor Canapi Ventures and returning backers Redpoint Ventures, Eclipse, and Commerce Ventures. The insurance industry has been navigating a difficult stretch, with rising operational costs, legacy system constraints, and increasing customer expectations."
"Founded in 2022, the San Francisco-based startup builds AI systems for property and casualty insurers, focusing on sales, service, and claims. At the front end, its voice AI assistant, Nichole, can place outbound calls to customers to help sell policies or respond to service requests. Behind the scenes, a network of reasoning-based AI agents connects to insurers' existing systems, gathering context and generating responses that Nichole delivers - all without human intervention."
Liberate raised $50 million in an all-equity round led by Battery Ventures, valuing the startup at $300 million post-money with participation from Canapi, Redpoint, Eclipse, and Commerce Ventures. The insurance industry faces rising operational costs, legacy system constraints, and slowing premium growth, prompting a shift from fragmented AI experiments to full-scale, embedded AI adoption. Liberate builds AI systems for property and casualty insurers focused on sales, service, and claims, including a voice assistant, Nichole, that places outbound calls, and a network of reasoning-based agents that connect to existing systems, gather context, and generate responses. The agents complete end-to-end tasks like quoting policies, processing claims, updating endorsements, and operate over SMS and email to automate workflows across carriers and agencies.
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