""A Bradford food business was recently the subject of a complaint from an individual with a nut allergy who was hospitalised after ordering a dessert dish. "Despite making the business aware of her allergy the complainant was served a 'Nutella' style topping instead of Belgian chocolate." It said undercover officers then visited the premises and replicated the customer's experience "The food product was submitted to the public analyst, where the presence of hazelnuts was confirmed.""
"Councillors will discuss the findings as part of an annual update on the work of West Yorkshire Joint Services, which runs trading standards. West Yorkshire Trading Standards said the business in Bradford had served the topping on a dessert despite the customer informing staff they had a nut allergy. Another investigation by the organisation looked into a separate firm in the city which had served an undercover officer gluten-free food that was later found to contain high levels of gluten."
West Yorkshire Trading Standards opened investigations into two Bradford businesses for alleged breaches of food allergen guidelines. One investigation followed a complaint from a nut-allergic customer who was hospitalised after being served a chocolate-hazelnut ('Nutella' style) topping despite informing staff of the allergy; laboratory analysis confirmed the presence of hazelnuts. Another investigation followed a complaint about menu allergen accuracy after an undercover officer was served gluten-free food later found to contain high levels of gluten. Trading standards received a high number of allergen complaints across West Yorkshire during the year, and food allergen incidents remain a high priority for enforcement.
Read at www.bbc.com
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