Costco's custom-ordered cakes are a popular choice, often used for events like weddings. Unlike other items, custom cakes are not eligible for returns unless they were made incorrectly according to the order. The same policy applies to other custom food items like party platters and special meals, which cannot be returned because they are tailored to individual specifications. Refunds or exchanges are granted only if the final product does not match the original order. As these items are perishable, they cannot be resold, contributing to the return policy restrictions.
Costco's custom-ordered cakes are a top seller, drawing customers even for weddings; however, they cannot be returned unless they were made incorrectly according to the order.
Special orders and custom-made products at Costco, including cakes and party platters, are not eligible for refunds due to their unique specifications. Returns are permitted only if items do not match the order.
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