"If you want a Chick-fil-A sandwich that's hot, crispy, and not sitting under a heat lamp, try this menu hack: Ask for your pickles on the side. It sounds simple, but when you customize your order, even a little, it usually triggers the kitchen to make it fresh. A plain sandwich might be ready to go. But toss in a small request like moving the pickles to the side, and chances are they'll build it from scratch."
"Not into pickles? You can try other small changes. Add cheese, skip the butter, go extra butter, or toss on bacon (for a small upcharge). Even asking for your filet well done can do the trick, though not every location offers the option. Basically, anything that makes the kitchen slow down and build your sandwich to order gives you a better shot at getting it hot and crispy."
"If you really want a hot, made-to-order sandwich, just ask. Seriously. Most Chick-fil-A employees won't mind if you ask for your sandwich to be made fresh. It might add five to 10 minutes to your wait, especially when they're slammed, but it's usually not a big deal. That said, some employees say it's actually better to go when it's busy."
Asking for pickles on the side prompts Chick-fil-A staff to build the sandwich fresh, producing a hotter, crispier result. Pickles trap moisture and cause breading and buns to steam and go soggy when sandwiches sit wrapped. Small customizations such as adding or removing ingredients, requesting well-done filets, or other minor changes similarly increase the chance of an order being made to order. Asking for a fresh sandwich can add about five to ten minutes, but many employees accommodate the request. Busy lunch or dinner periods can also increase the likelihood of freshly made sandwiches without a special request.
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