"Restaurants' delivery sales jumped by 7.6% year-on-year in October as consumers continued a long-term move towards direct-to-door orders, CGA by NIQ's latest Hospitality at Home Tracker reveals. The comparison is the strongest of the year so far on a like-for-like basis, and a welcome boost for managed restaurant groups after a challenging 2025 for dine-in sales. The figure is exactly double the UK's rate of inflation in October, as measured by the Consumer Prices Index. Growth in deliveries was in sharp contrast to takeaway and click-and-collect orders, which fell 5.1% from October 2024-one of the worst figures of the year, as consumers' steady move away from picking up food went on."
"Combined, delivery and takeaway sales by value were 3.7% ahead of the same month last year. On a total basis-including from newly-opened restaurants, or where deliveries and takeaways have been introduced for the first time-sales were 10.9% ahead. The Hospitality at Home Tracker shows deliveries attracted 13.1 pence in every pound spent with restaurants in October. This is nearly treble the value of takeaways and click-and-collect orders, which earned 4.7 pence in every pound."
"The rise of third-party delivery platforms has dramatically changed the game for restaurants at-home sales. After a stalling of growth in 2025, and below-inflation increases from in-restaurant sales throughout the year, October brought a welcome boost for deliveries. However, double-digit total growth also indicates a wave of new delivery offers and intense competition in this sector. This means restaurants will have to ensure consistent high standards of food and experience to sustain growth over Christmas and beyond."
Restaurant delivery sales increased by 7.6% year-on-year in October as consumers continued shifting toward direct-to-door orders. That uplift was the strongest like-for-like comparison of the year and equalled double the UK's October inflation rate. Takeaway and click-and-collect orders fell 5.1% year-on-year, while combined delivery and takeaway sales by value were 3.7% higher. On a total basis, including new outlets or newly introduced delivery services, sales were 10.9% ahead. Deliveries accounted for 13.1 pence per pound spent, nearly triple the 4.7 pence from takeaways, increasing competitive pressure on restaurants to maintain consistent quality.
Read at London Business News | Londonlovesbusiness.com
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