"For 23-year-old Martina Debnatch it is some of the very things Pizza Hut has been known and loved for since it opened in the UK in the 1970s that are now not-so-hot. "The way they do their buffet and their salad bar, it feels like they are cheapening on their quality and have lower standards...They're giving away so much food and you're like 'How?'" As food prices have soared, Pizza Hut's all-you-can-eat model has become very expensive to run."
"As have its 132 restaurants which are being sliced to 64. The business, like many others, has also seen its costs increase. In April this year, staffing costs jumped due to rises in minimum wages (which went up nearly 7% this year, to 12.21 for employees aged 21 and over) as well as an increase in employer national insurance contributions."
Pizza Hut's UK estate is being reduced from 132 restaurants to 64 after the business was bought out of administration for the second time this year. The all-you-can-eat buffet, unlimited salad bar and self-serve ice-cream model has become expensive to run as food prices have risen. Younger customers perceive the brand and buffet quality as less appealing. Staffing costs increased after minimum wages rose nearly 7% to 12.21 for workers aged 21+, and employer national insurance contributions also jumped. Takeaway and delivery options exist, but rival chains focused on delivery are capturing market share.
Read at www.bbc.com
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