"The server you mentioned may need tips to survive on her sub-minimum or minimum wage income. However, a tip should never be requested, and for a server to follow your niece out of a restaurant to discuss a small tip is beyond the pale. Although some establishments suggest tips that can go as high as 35%, most customers give 15% or 20% of the total bill."
"It seems that everywhere I go, people expect tips. Yesterday, I pulled up to the drive-through at a cookie store, and before I paid or was handed my cookies, the clerk asked, Would you like to leave a tip? My niece recently told me that after she left a tip at a restaurant, the server followed her outside and asked if she hadn't been a very good server because the tip was small."
Tipping requests now appear in many settings, including drive-throughs and food retailers, prompting consumer discomfort. Examples include a clerk asking for a tip before payment and a server following a customer to confront a small tip. Some customers feel the customary 15–20% standard is excessive given rising meal costs and perceive drive-through service as exempt from tipping. Many service workers rely on tips due to low or sub-minimum wages, yet soliciting tips or confronting patrons is inappropriate. Standard tipping practices range widely, and leaving a tip for adequate service generally maintains goodwill. A separate situation describes a sister-in-law belittling her husband during social trivia nights, creating discomfort and silence from the targeted brother.
Read at www.mercurynews.com
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