""Any service that we use that does delivery and then pushes our menu to their customers, we have paid $188,000 last year," Trujillo told the outlet."
""Maybe there was not enough Dashers in the area and they took the order, we get the order, we made the food, but nobody comes to pick it up. That's losses on us," Trujillo said."
""It's been very difficult with DoorDash and Uber Eats," Kelley told the Observer. "Unfortunately, after DoorDash takes its commission, and I sell an Italian sandwich with a bag of chips and a homemade cookie or a potato salad for $12, my take-home is less than $10.""
An Omaha restaurant owner, Javier Trujillo, ceased using delivery apps like DoorDash and Uber Eats after incurring $188,000 in fees last year across five restaurants. He stated that these fees hindered his ability to retain staff and sometimes resulted in losses when orders were not picked up by drivers. In Dallas, chef Andrew Kelley echoed similar sentiments, noting that high commissions from these apps significantly reduced profit margins on meals, making it challenging to sustain a profitable business model.
Read at Entrepreneur
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