The resale OG is back: How eBay won over fashion shoppers again
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The resale OG is back: How eBay won over fashion shoppers again
eBay, a long-running online resale platform, has faced a reputation as the internet’s flea market. A turnaround effort led by CEO Jamie Iannone has improved performance, with shares rising sharply and revenue increasing year over year. Fashion is driving double-digit growth, led by luxury, streetwear, and pre-loved clothing categories. The strategy emphasizes vertical focus categories to attract enthusiast buyers such as sneakerheads and vintage luxury shoppers. Authenticity guarantees were implemented within these focus categories. eBay also aims to strengthen its position with fashion-focused partnerships, celebrity involvement, and improved user experience. In February, eBay agreed to buy Depop for $1.2 billion, though the deal is not finalized.
"“One of the things that you can't argue with, we've been around for 30 years,” Kirsty Keoghan, general manager of EU Fashion & Luxury at eBay, told Business Insider. “We are the OG of buying and selling preloved fashion.”"
"“We are the OG of buying and selling preloved fashion.” When newer, buzzier competitors emerged and helped reshape consumer perceptions of secondhand shopping, eBay had lost its luster. However, through savvy partnerships, working with celebrities, and improving its user experience, the resale OG is regaining its cool again."
"eBay It started with trust Ebay's shares are up around 185% since Jamie Iannone took over as CEO in April 2020 and launched a turnaround effort, and up over 30% year-to-date. In its first quarter results, released in April, revenue was up 19% year-on-year. Fashion saw double-digit year-on-year growth, led by its luxury, streetwear, and pre-loved clothing focus categories."
"A key step in CEO Jamie Iannone's turnaround strategy was to home in on its verticals by making focus categories within them. This was to attract enthusiast buyers, including sneakerheads and vintage luxury lovers. It kicked off this transformation by implementing authenticity guarantees within these focus categories. CEO Jamie Iannone's strategy was to lean into eBay's verticals."
Read at www.businessinsider.com
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