Launched in 2003, Skype disrupted communication by enabling global VOIP calls and reducing international call costs. As consumer loyalty waned and competition grew, especially with integrated calling features in messaging apps, Skype struggled to remain relevant. Acquired multiple times, most notably by Microsoft in 2011, the service had peaked with a vast user base. However, the decision to shut down Skype in May 2025 reflects a market shift where P2P voice calling is ubiquitous in existing applications, leading users to seek alternative VOIP solutions.
Skype's VOIP innovation revolutionized communications by allowing users to connect globally at low costs, paving the way for modern messaging apps and changing the industry forever.
The discontinuation of Skype is due to its inability to maintain relevance as various messaging platforms integrated P2P calling, shifting user preference away from dedicated VOIP.
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