Atos is undergoing significant transformation and financial restructuring, facing critical challenges that impact its future. While global coverage highlights financial difficulties and government intervention, the situation in the Benelux region differs. Operations in this area are stable, with a 98% contract renewal rate among customers and high customer satisfaction, which increased by five percent in 2024. Amidst financial hardships and a government stake acquired for national security, the local branch continues to thrive, indicating strength in regional performance amidst broader issues.
In the Benelux region, 98% of our customers renew their contracts, and 70% of our 60 principal clients have maintained relationships with us for more than a decade.
Customer satisfaction in Belgium has increased by five percent in 2024, suggesting that regional services remain largely insulated from group-level challenges.
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