"The European Commission said on Monday that WhatsApp Business which is designed to be used by businesses to interact with customers appears to be in breach of EU antitrust rules. An upgrade to the messaging platform last October means the only AI assistant available to use on WhatsApp is Meta AI, the agent developed by the US tech group, which also owns Facebook and Instagram."
"The European Commission said Meta was the dominant player for messaging in the EU market and was abusing this position by refusing access to WhatsApp to other businesses. That position may cause serious and irreparable harm on the market, the commission added. It said it considers that WhatsApp is an important entry point for AI chatbots such as OpenAI's ChatGPT, to reach consumers."
"The warning comes amid heightened tension between European authorities and Donald Trump's administration over the regulation of US tech companies. Brussels is reportedly preparing to intensify enforcement of its key anti-competition rules and the Trump administration has said this is discriminatory against US companies. It is very obvious that we need to defend, to implement and to enforce our rules, to defend our market, a well-functioning market, the EU competition commissioner, Teresa Ribera, told Bloomberg."
The European Commission alleges that WhatsApp Business appears to breach EU antitrust rules after an October upgrade that left Meta AI as the sole AI assistant on WhatsApp. The commission says Meta is the dominant messaging player in the EU and is abusing its position by denying other businesses access to WhatsApp, potentially causing serious and irreparable harm to the market. The commission views WhatsApp as an important entry point for AI chatbots to reach consumers. The warning arrives amid heightened tensions with the US over tech regulation and reported moves by Brussels to intensify antitrust enforcement.
Read at www.theguardian.com
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