About two-thirds of school buses arrived late for Boston's first day of school earlier this month, marking the worst first-day performance the school district has reported in the last nine years.
Boston Mayor Michelle Wu attributed the tardiness to an "unexpected adjustment period" to a new real-time bus tracking app, Zum; and an unprecedented number of new registrations in August and September.
Despite the improved bus-tracking technology, city officials said more needs to be done to keep buses on time. Members of the Boston City Council backed an order for a hearing to examine the issue in depth.
This year, only 34% of buses arrived at schools on time the morning of Sept. 5, according to city data. This is the lowest on-time rate for the first-day bus performance since at least 2016.
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