"They're waving to each other in the back. I'm looking at the dad. The dad's looking at me. And I was like, parents can definitely be a resource to parents," said El-Amin, who went on to found Piggyback Network, a service parents can use to book rides for their children.
Reliance on school buses has been waning for years as districts struggle to find drivers and more students attend schools far outside their neighborhoods. The question of how to replace the traditional yellow bus has become an urgent problem for some, and a spark for innovation.
Only about 28% of U.S. students take a school bus, according to a Federal Highway Administration survey concluded early last year. That's down from about 36% in 2017.
Chicago Public Schools, the nation's fourth-largest district, has significantly curbed bus service in recent years. It still offers rides for disabled and homeless students, in line with a federal mandate, but most families are on their own.
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