
"If you're leading L&D, you've probably seen this firsthand: people don't learn just because we scheduled training. They learn when the right support shows up at the right time before a task, during a tricky moment, or after they've tried and need feedback. That's where blended learning solutions earn their place. At its best, it's a planned mix of Instructor-Led Training (ILT), online learning (live and self-paced), and performance support learners can actually use while doing the work. And blended isn't duplication. It's coordination."
"Blended learning works best when it's planned as a journey, not a bundle of formats. In practice, learning moves through clear phases: first understanding what's expected, then seeing it done well, trying it out, getting feedback, and coming back to reinforce what matters. That also means being intentional about how each learning objective is delivered. Knowledge-heavy topics are often better handled through short, self-paced modules."
Blended learning combines Instructor-Led Training, online learning (live and self-paced), and on-the-job performance support to provide coordinated, timely learning that aligns with workplace experience and social learning. Design the learning as a journey through phases: clarify expectations, demonstrate strong practice, enable practice with feedback, and reinforce key points. Assign formats intentionally, using short self-paced modules for knowledge-heavy topics and live sessions for discussion, problem-solving, and application through a flipped classroom approach. Use AI to identify support gaps and intervene before tasks, during challenges, and after attempts to deliver feedback and update assets for better retention and performance.
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