"Boston Public School transportation has failed our kids this school year. Since the start of the year my child has very rarely made it to school before the bell rings, and rides home have been so unreliable and unsafe that I started picking my daughter up at the end of the day. This is not sustainable."
"I have been patient. My child has been patient. But now she is scared and sad. This morning a new bus stop assignment brought hope that perhaps things had been adjusted for the better. But when the app told us the bus was 20 minutes behind schedule, my daughter cried and asked that I drive her to school. She is sick of being late every morning."
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