"Meta's decision to end its work with Sama was attributed to unmet standards, a claim that Sama rejects, stating they consistently met operational and quality requirements."
"Workers reported reviewing graphic content filmed by Meta's smart glasses, leading to concerns about their treatment and prompting regulatory scrutiny from authorities in the UK and Kenya."
Meta terminated its contract with Sama, resulting in 1,108 job losses, claiming Sama did not meet its standards. Sama disputes this, asserting compliance with operational and quality standards. Allegations arose from Kenyan workers regarding the review of graphic content captured by Meta's smart glasses. Following these revelations, regulators, including the UK's Information Commissioners Office, expressed concern and initiated inquiries. Meta acknowledged that subcontracted workers might review content for customer experience improvement, a practice deemed common in the industry.
Read at www.bbc.com
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