"Ireland's media watchdog says it will investigate whether people can challenge content moderation decisions made by Elon Musk's social media platform X. Coimisiún na Meán said it will test whether people can appeal X's decisions to not remove content that seemingly breaches the platform's terms of service, whether people are told about the outcome of reports they've made, and whether X has an easy-to-access complaints-handing mechanism."
"The regulator said it has concerns that X is violating the European Union's Digital Services Act (DSA), which requires users to have access to an "effective internal complaint-handling system," where they can lodge complaints and appeal decisions. If the investigation finds that X does not comply with the DSA, the watchdog said it can impose fines up to 6 per cent of a company's turnover. The social media platform could also sign an agreement with the Irish regulator to address any compliance issues."
Ireland's media watchdog will investigate whether people can challenge content moderation decisions on Elon Musk's platform X. Coimisiún na Meán will test whether users can appeal X's decisions not to remove content breaching terms, whether users are told report outcomes, and whether X provides a complaints-handling mechanism. The regulator has concerns X may violate the EU Digital Services Act, which requires an effective internal complaint-handling system allowing complaints and appeals. If noncompliance is found, fines up to 6% of turnover can be imposed and X can sign an agreement to address issues. The regulator has also probed child protection and reporting mechanisms, while the European Commission found preliminary DSA breaches on advertising, data access, and dark patterns.
Read at euronews
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