Samuel Herman and Alexander Baciu, frustrated with Comcast's slow upload speeds in Saline, Michigan, launched a fiber Internet service to provide better service. Herman, with a construction background, was motivated by personal experience with Comcast's inadequate performance, especially during high-demand periods at home. Paying $120 monthly for gigabit speeds with poor uploads, he found that no local ISPs were willing to challenge Comcast's dominance. Their service aims to offer competitive pricing and improved Internet access in their neighborhood, supporting greater bandwidth needed by families.
'All throughout my life pretty much, I've had to deal with Xfinity's bullcrap, them not being able to handle the speeds that we need,' Herman said. 'With all those kids using the Internet for school and other needs, it just doesn't work out.'
'Many times we would have to call Comcast and let them know our bandwidth was slowing down... then they would say, 'OK, we'll refresh the system.' So then it would work again for a week to two weeks, and then again we'd have the same issues,' he explained.
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