"The latest investment will be used to expand sales and marketing in North America, enhance product innovation, and embed new AI capabilities into its integration platform. Patchworks helps retailers connect and automate systems across ecommerce, ERP, POS, CRM, PIM and fulfilment channels - a critical layer for businesses managing complex, multi-system operations. Many retailers still rely on disconnected legacy systems that cannot share information in real time, resulting in overselling, delayed orders, and costly manual processes."
"Failures in integration have been linked to some of retail's biggest collapses, including Target Canada, Debenhams, and BHS, where poor data flow contributed to stock and fulfilment crises. Patchworks' platform aims to remove that friction by offering retailers a single, scalable integration layer. Its software connects core systems in days rather than months, giving merchants faster access to accurate data, smoother customer experiences and reduced operational risk."
Patchworks secured £5 million to accelerate expansion into the United States and scale AI-powered integration tools for enterprise retailers. The round was led by Gresham House Ventures with growth lending from Palatine Growth Credit and accompanies a 41 per cent year-on-year increase in annual recurring revenue and growing ecommerce and omnichannel adoption. The funding will expand North American sales and marketing, accelerate product innovation, and embed AI capabilities into the integration platform. Patchworks connects ecommerce, ERP, POS, CRM, PIM and fulfilment channels, reducing manual work, preventing overselling and delayed orders, and lowering operational risk. AI will enable smarter automation and direct LLM queries of retail data.
Read at Business Matters
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