""Today, the Trump-Vance FTC made history and secured a record-breaking, monumental win for the millions of Americans who are tired of deceptive subscriptions that feel impossible to cancel," FTC chair Andrew Ferguson said in a statement."
""Amazon and our executives have always followed the law and this settlement allows us to move forward and focus on innovating for customers." "We work incredibly hard to make it clear and simple for customers to both sign up or cancel their Prime membership, and to offer substantial value for our many millions of loyal Prime members around the world," he said."
""That first group is made up of subscribers who had signed up for Prime through a "challenged enrollment flow" and haven't used more than three Prime benefits, defined as benefits "the member would not have received if they were not a Prime member." Challenged enrollment flows include "any version of the Universal Prime Decision Page, the Shipping Option Select Page, Prime Video enrollment flow or the Single Page Checkout.""
Amazon reached a settlement with the FTC requiring penalties, refunds, improved disclosures, and a simple way to cancel Prime subscriptions. Eligible subscribers who joined Prime between June 23, 2019 and June 23, 2025 can receive refunds in two waves, with the first wave automatically paid to those who used limited Prime benefits and enrolled through specified "challenged enrollment flows." The settlement names two executives in addition to Amazon, and the company and executives did not admit guilt. Amazon stated the settlement allows it to focus on customers and innovation while maintaining compliance with the law.
Read at Axios
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