The ability to use utility bills as evidence for submitting appeals in Google Business Profiles has been removed by Google. This change may have occurred to prevent issues related to spoofing documents. Currently, only three forms of evidence are accepted: official business registration, a business license, and tax certificates. This modification was noted by William Powell on social media, and the last archived version of the help document showing the previous policy was in May 2025, just before the removal.
Google has removed the ability to use a utility bill as evidence for appeals in Google Business Profiles. The removal might address concerns about spoofing.
The only accepted evidence for Google Business Profiles appeals now includes official business registration, a business license, and tax certificates.
William Powell noted the change in documentation on social media, signifying a shift in Google’s policy regarding accepted documents.
The specific wording allowing utility bills as evidence was archived by the Wayback machine last in May 2025, indicating its recent removal.
#google-business-profiles #document-requirements #appeals #utility-bill-removal #verification-process
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