"DoorDash's $1.2 billion acquisition of SevenRooms puts the delivery giant in direct competition with OpenTable, which has dominated reservations since 1998. American Express escalated the fight by buying Tock for $400 million, creating a three-way war."
"OpenTable controls 60,000 restaurants, while Resy (owned by AmEx) will reach 25,000 venues after integrating Tock. DoorDash already dominates food delivery with 67% market share, but reservations offer complete customer data across delivery, takeout, and dine-in experiences."
"For restaurant owners, this competition means better deals and more options. OpenTable charges both monthly fees and per-diner covers, while Resy offers simple monthly pricing. Now DoorDash provides cash incentives for bookings and exclusive tables for subscribers, forcing all platforms to compete harder."
A three-way competition is emerging in the restaurant reservation and delivery space. DoorDash acquired SevenRooms for $1.2 billion to challenge OpenTable's 25-year dominance, while American Express purchased Tock for $400 million to strengthen Resy's position. OpenTable controls 60,000 restaurants compared to Resy's 25,000 venues post-integration. DoorDash leverages its 67% delivery market share to enter reservations. The competition centers on accessing complete customer data across delivery, takeout, and dine-in experiences. Restaurant owners benefit from aggressive competition, with platforms offering different pricing models: OpenTable charges monthly fees plus per-diner covers, Resy offers simple monthly pricing, and DoorDash provides cash incentives and exclusive subscriber tables.
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