Comcast Xfinity faces criticism for misleading marketing practices, including the use of the term "10G Internet," which lacks actual technological basis. Despite its claims, there is no relationship between 10G and established generations like 4G or 5G. The National Advertising Review Board mandated that Comcast stop using misleading terms after complaints from competitors. In addition, Comcast is notorious for advertising prices that exclude additional fees, which exacerbates consumer mistrust regarding its pricing structure and service names. This history has contributed to a negative perception of the company's honesty in advertising.
Comcast's Xfinity does not exactly have a great reputation when it comes to telling the truth. For years, the company marketed something called 10G Internet that has no relationship to 4G or 5G.
Comcast has a long-term shady history when it comes to pricing. For cable services, it's famous for advertising a price that does not include extras you actually have to pay for.
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