AI Shopping Is About To Upend E-Commerce. What It Means for Amazon, Walmart, Meta, Google.
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AI Shopping Is About To Upend E-Commerce. What It Means for Amazon, Walmart, Meta, Google.
"It sounds like science fiction, but AI shopping could soon become an e-commerce reality. You're looking to buy a gift for mom or dad, or for running shoes under $100. An AI chatbot familiar with who you are, your tastes, your family's tastes and even your finances helps in the quest. "How about a pair of Nikes on Walmart.com?" the bot asks. "It fits your budget right now.""
"Welcome to the world of "agentic commerce," a buzzy term for shopping powered by AI. The trend offers big opportunities for gains in Amazon ( AMZN) stock and other big names in the e-commerce ecosystem like Google parent Alphabet ( GOOGL), Facebook owner Meta Platforms ( META), Walmart ( WMT), Shopify ( SHOP) and eBay ( EBAY). It's a potentially disruptive trend, underscored by OpenAI's Sept. 29 announcement that it will soon allow shoppers to buy items directly through ChatGPT,"
"Tech-enabled shopping, where consumers get automated recommendations for what, where and when to buy, is not new. But retail and e-commerce giants are eyeing a future where AI can make shopping decisions faster and with more precision, based on detailed knowledge of products for sale, what you want or need, and even what you can afford. AI-powered shopping agents are now a major focus for the Big Tech stocks and retailers as they explore ways to embed AI tools into their operations."
AI-driven "agentic commerce" envisions chatbots and agents recommending and buying products based on personal tastes, family preferences and financial constraints. Major tech and retail companies such as Amazon, Alphabet, Meta, Walmart, Shopify and eBay are positioned to benefit as they embed AI into shopping flows. OpenAI plans to enable direct purchases through ChatGPT, signaling integration of commerce into conversational AI. Retailers are experimenting with AI across many functions, and analysts note broad applicability. The U.S. e-commerce market exceeds $1 trillion annually, making AI-enabled shopping a high-stakes opportunity for advertising and sales channels.
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