DoorDash deliveries can take unusually long when orders come from IHOP. Many delivery drivers report that IHOP pickups frequently involve extended waits, with some orders taking around 25 minutes even on slower days. Drivers describe IHOP as consistently difficult, citing staff attitudes that range from ignoring drivers to being rude. Customers also report repeated cancellations and long delays, including multiple Dashers canceling after waiting too long. Some drivers believe wait times vary by day, with busier weekends and holidays worsening delays. Because most Dashers are paid per order, long waits reduce earnings and efficiency, making IHOP a frequent deal breaker.
"“I have waited 25 minutes for an order on a slow day,” commented one employee. “IHOP is always a nightmare for delivery drivers, they literally dgaf about us,” shared another. The issue is becoming so obvious that even the customers are noticing it. “Made an order from IHOP over an hour ago now. I've had 3 different Dashers cancel because they've been waiting too long. This is insane,” complained one patron on the platform."
"“Some speculate that the long waiting times at IHOP vary by day, as the diner tends to be busier on the weekends and holidays. But several delivery drivers have pointed out that IHOP staff seem to have a flippant attitude towards them, even going as far as completely ignoring them or being outright rude. For those reasons, some Dashers have resolved to always pass on IHOP orders - and to be fair, even the customers are saying this 68-year-old breakfast chain isn't worth it anymore.”"
"“To understand why the long waiting times are an issue for the delivery drivers, you must first understand DoorDash's payment structure. There are two ways in which Dashers earn money, either being paid an hourly rate or per order. The hourly rate is not available to everyone and only applies to certain locations, so the far more common way of earning is per individual order.”"
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