During a match at Wimbledon, the Hawk-Eye automated line-calling system was unintentionally deactivated, resulting in a critical error as a shot was not called out. The All England Club's CEO announced changes to ensure this mistake won't recur by removing manual deactivation capabilities. Fault was attributed to the chair umpire and other officials for not communicating the system’s status. While there is debate about the role of technology in tennis, the club clarified that the system does not involve artificial intelligence principles.
The technology was inadvertently deactivated by someone for three points at Centre Court during the match, impacting the automated line calling system known as Hawk-Eye.
The club issued a statement to announce that it removed the ability for Hawk-Eye operators to manually deactivate ball tracking, preventing the error from being repeated.
Bolton noted that there were multiple people at fault, including the chair umpire and officials who were supposed to notify him about the system being down.
Contrary to some reports, Bolton emphasized that the technology used at Wimbledon is not artificial intelligence, as it does not employ machine learning or similar principles.
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