The arbitrary provision within the terms of service has ruled that the couple may not pursue their personal-injury lawsuit against Uber, significantly impacting their ability to seek justice.
'This happening was like a bomb going off in our life,' Ms. McGinty expressed, emphasizing the profound impact of the crash on their overall well-being and family dynamics.
'We're in constant pain every day,' Mr. McGinty added, highlighting the ongoing physical suffering and its effect on their day-to-day lives after the accident.
The New Jersey appeals court's ruling upholds the validity of Uber's arbitration clause, complicating the McGintys' attempts to hold the company accountable for their injuries.
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