We had an account issue that led us to falsely flag your account as fraud. We are working to make this right and fix any account modifications over the last week. Please allow until the end of the week to see any account changes be reverted before filing a ticket. Next week, if you are still having an account issue, sign in to your account below to contact Customer Support.
Starlink's limited customer support options made things especially difficult. An account-recovery page that lets users request password resets with an email address or phone number didn't work in this case, as the page returned error messages like 'User not found.'
Some users also lost Internet service.
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