Scammers are targeting individuals using Google's AI-powered search tools to find customer service numbers. Victims often trust the phone numbers provided by these tools, believing them to be legitimate. Once they call, the scammers trick them into sharing personal and payment information. One victim recounted how sophisticated the scam seemed, complete with accurate details that led to unauthorized charges on their statement. These incidents reveal the risk associated with relying on AI-generated results for customer service contacts, highlighting the need for caution.
I pride myself on being cautious... But I still got caught in a very sophisticated scam -- and it all started with what looked like a legit phone number for Royal Caribbean.
The scammers were able to provide all the right information, including pricing, terminology, and shuttle details. He was tricked into sharing his credit card information.
I'm sharing this as a public service announcement... If it can happen to me, it can happen to anyone.
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