The U.S. Postal Service's ambitious 10-year plan to regain financial stability has faced significant setbacks, including service deterioration and increased operational challenges.
Despite revenue gains, the U.S. Postal Service lost $6.5 billion in 2023, exacerbated by rising expenses due to inflation and a continuing decline in mail volume.
A bipartisan group of lawmakers expressed concerns about service declines related to the Postal Service's changes, urging a pause until proper evaluations are completed.
Postmaster General Louis DeJoy responded to lawmakers' concerns by agreeing to pause some network changes until January, while proceeding with other ongoing initiatives.
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