A recent CNET study found that 63% of U.S. adults have seen internet bills increase over the past year, with an average rise of $16.25 monthly. Many have had to switch, downgrade, or even cancel their service as a result. The end of the Affordable Connectivity Program is exacerbating the situation, with 12% facing higher costs. Additionally, 42% reported unreliable internet speeds, indicating systemic issues within service provision. The rising prices have led some consumers to cut back on essentials like groceries and utilities to maintain internet access.
As many as 12% of U.S. adults who have home internet and pay for it are now faced with higher costs for service.
The average increase between March 2024 and March 2025 was $16.25 per month - $195 per year - according to the study.
These results mirror what I've heard from internet users a lot over the past year. Home internet has become increasingly unaffordable for many people.
One of every five U.S. adults who pay for home internet have had to make adjustments due to the increased cost, the study found.
#internet-prices #consumer-impact #affordable-connectivity-program #service-adjustments #reliability-issues
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