Unlike many messaging apps, I don't need to know what app you're using to send me an email or a standard SMS text message nor do I care what type of phone you're using or who your carrier is.
With most other messaging apps, both the sender and receiver need to be using the same app and, in some cases such as Apple's iMessage, they have to be using the same type of phone. I can't tell you how many times someone has said they've sent me an iMessage or asked to have a Facetime call only for me to have to tell them that my Android phone isn't compatible with those apps.
She said that the address was on her phone and then took several minutes checking through multiple apps until she finally found the one with the message containing the address.
#proprietary-messaging-apps #communication-challenges #balkanization-of-messaging #ease-of-use #preference-for-email
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