On April 3, JLL announced the integration of ServiceNow's cloud-based workplace service delivery product into its real estate automation toolbox. This partnership aims to enhance clients' real estate portfolios using advanced analytics and insights. The ServiceNow product provides a digital experience catering to workplace needs, increasing employee engagement with features like concierge services and self-service requests. This technology complements JLL's existing suite of integrated workplace management solutions, ultimately bridging the gap between real estate, facilities management, and IT services, as stated by JLL's CEO of Work Dynamics Technology, Sharad Rastogi.
The partnership between JLL and ServiceNow enables the optimization of clients' real estate portfolios, creating personalized work environments aligned with employee preferences.
ServiceNow's workplace service delivery product enhances JLL's existing toolkit, facilitating integrated workplace management solutions that boost engagement through a variety of services.
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