A banking group operating in Central and Eastern Europe optimized customer value delivery through collaboration models and a unified approach. By establishing common goals early, teams could adapt architecture effectively while managing risks. Continuous improvement in communication structures and IT systems allowed scalable digital solutions. Education and engagement of agile coaches fostered a deep understanding of agility and engineering practices among teams. Additionally, group roadmapping and retrospectives developed a one-team mindset, enhancing collaboration across multiple countries for consistent customer experience.
Using a collaboration model and group practices guided by Conway's Law allowed the banking solution to expedite customer value across multi-site teams while preventing the proliferation of local solutions.
Aligning and understanding common goals early enabled the team to deliver value across different markets, influencing architectural adaptations and managing risks and dependencies effectively.
The continuous evolution of communication, IT architecture, and organizational design facilitated the delivery of integrated digital solutions that were adaptable to various markets.
The development of a shared understanding of agility and engineering practices, supported through education and active engagement of agile coaches, was crucial for effective collaboration.
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