Fitbit's users have reported ongoing syncing issues with iOS and Android apps, affecting data accuracy since at least April. Google's Fitbit acknowledges these problems.
Fitbit's Status Dashboard cited a web API service disruption on September 3, admitting some users may experience discrepancies or syncing issues with their apps.
Numerous Fitbit users on the support forum claim the app deletes steps, fails to sync properly, and displays incorrect distances, causing significant frustration.
Despite an app update released on September 3, it's unclear whether the new version addresses existing bugs, as problems date back several months.
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