Dominion Financial Services is enhancing its client relationships through AI technology with tools named Harvey and Donna. Harvey provides real-time guidance for real estate investors regarding fix-and-flip loans and rental strategies, ensuring immediate access to essential information on a 24/7 basis. Donna assists mortgage brokers by offering quick and accurate answers about non-QM loan options. Both tools aim to reinforce human connections, not replace them, reflecting a commitment to responsive service, especially in a fast-paced real estate environment.
Our intention from the beginning wasn't to replace the personal relationships we've built with our clients, but to reinforce them, McClelland said in a statement.
This isn't about automation for its own sake—it's about strengthening our role as a dependable partner, even when our physical offices are closed.
The AI platform isn't just a tool; it's a leap into the future of possibilities, where technology drives speed and service directly to our clients, said Dustin A. Wells.
Harvey allows us to deliver that responsiveness around the clock.
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