Custom Built vs Off-the-Shelf Apps: 8 Things You Need to Know Before Making a Decision | HackerNoon
Briefly

OTS apps are widely used and can provide immediate benefits if they meet your needs effectively. Custom apps fill gaps that OTS solutions may not cover adequately.
Popular OTS apps have advantages like extensive user bases for support and troubleshooting, making them valuable for common needs.
Consider functionality, cost, and performance when choosing between custom and off-the-shelf apps to determine the best fit for your organization.
Custom app development tailors solutions to specific needs that mainstream apps may not fully address, ensuring optimal performance and functionality.
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