CTO says companies are missing out by not writing internal documents that AI can easily read

Corporate documentation should be organized in a text format to enhance legibility for AI, according to DX's chief technology officer. Engineers often feed internal procedures to AI, and enhancing documentation can increase productivity. Tacho emphasized that documentation is crucial for both humans and large language models, proposing that companies accompany images with text descriptions. She noted that many organizations can achieve efficiency gains by ensuring their documentation is better structured for both human users and AI systems, indicating a shift in how companies approach internal documentation.

AI-first companies are overhauling their internal documentation for LLM consumption. That's been the biggest way that I've seen companies think about or already start trying to change the way that they architect their services.

Documentation is a huge point of friction for nearly every organization. There's a lot of efficiency gain to be had when documentation is more fit for purpose. This is an area where what's good for the human is also good for the LLM.

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