Wimbledon implemented the Hawk-Eye automated line-calling system, replacing human judges for the first time. During a match, the technology failed to announce an out ball, leading the umpire to order a replay, which was criticized by player Anastasia Pavlyuchenkova. Despite this incident, Wimbledon CEO Sally Bolton clarified that the failure was due to human error, as the tracking system had been turned off rather than a fault in the technology itself. Hawk-Eye has been widely used in various sports but has faced past criticism regarding its accuracy.
During a women's singles match, Hawk-Eye glitched, failing to call an out shot, leading to confusion and prompting player complaints. The umpire mistakenly ordered a replay of the point.
Wimbledon CEO Sally Bolton stated that the issue stemmed from human error rather than the automated system itself, as the tracking had been inadvertently deactivated.
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