Matusov emphasized the importance of identifying social drivers in teams, stating, 'Without knowing the social drivers that impact a team, we don't know how our team will perform under different circumstances.' She argued that understanding these drivers is crucial for fostering high performance.
Matusov introduced the TAPPs Framework, which encompasses trust, autonomy, purpose, and psychological safety, explaining that 'Trust unlocks open communication, faster problem solving and less rework,' highlighting its role in team dynamics.
Addressing the challenges teams face, Matusov remarked, 'Data has shown how high performing teams demonstrating speed and quality can have a low rate of psychological safety and high rate of burnout,' underscoring the need for balance.
On the necessity of purpose, Matusov noted, 'Purpose is a clear, shared understanding of why we're doing what we're doing, which can significantly align team efforts and enhance collaboration,' advocating for its integration into team culture.
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