Traditional e-commerce architectures were inadequate, creating disconnected systems, bottlenecked release pipelines, and high resource demands, necessitating a shift to Agile principles for adaptability.
Migrating to Agile was not merely a method adoption; it involved redesigning processes and integrating systems to create a seamless operational environment.
The transition to Agile requires rethinking the interactions between systems and technologies to respond effectively to dynamic customer operations and development cycles.
Critical pain points included inefficiencies in omnichannel experiences due to limited interoperability, rigid development processes causing release delays, and high resource consumption for system maintenance.
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